Effective Date: August 2025
At VOXO Design Ltd., your privacy is important to us. As a boutique lighting design studio based in British Columbia, we are committed to handling your personal information with care, transparency, and integrity. This privacy policy outlines how we collect, use, and protect personal data, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws.
Who We Are
Our website address is: https://voxodesign.com
We provide energy-efficient, design-focused lighting consulting services to clients across residential, commercial, institutional, and public sectors.
Contact Forms & Inquiries
If you contact us via our website, we collect your name, email address, and any details you share about your project. This information is used solely to respond to your inquiry or deliver our services.
Media Uploads
If you upload images, please ensure location data (EXIF GPS) is removed. Visitors may download and extract location data from images on the website
Cookies
Our website uses cookies to support basic functionality and help us understand how visitors use our site. Cookies are small data files stored in your browser. Some cookies are essential and always active because they are required for security, page navigation, and core website features. These do not store personal information for marketing purposes.
We also use analytics cookies to collect anonymous usage data, such as page visits, traffic sources, and general browser details. This information helps us improve website performance, user experience, and accessibility. Analytics cookies are optional and are only used with your consent. You can enable or disable them at any time in the Cookie Preferences panel on our website.
You can manage your cookie choices or withdraw consent by selecting “Preferences” in the cookie banner or using the floating settings button at the bottom of the screen.
Embedded Content and Analytics
Pages on this site may include embedded content (such as videos, images, or maps) from third-party platforms. These websites may collect data, use cookies, and monitor your interaction with their content as if you were visiting their site directly.
We may also use services such as Google Analytics to understand site traffic and improve user experience. These third parties have their own privacy policies and data practices.
Data Sharing
We do not sell or rent your personal information.
We only share data with trusted service providers (e.g., spam filters or email servers) to deliver site functionality and secure communication.
How Long We Retain Your Data
- If user accounts are enabled, registered users may view, edit, or delete their personal information at any time (excluding username).
- VOXO administrators can view and update user profiles as needed.
Your Rights
Under PIPEDA, you have the right to:
- Request access to your personal information
- Correct inaccuracies
- Withdraw consent or request deletion, subject to legal and contractual limitations
To make a request, contact us at info@voxodesign.com. We will respond within a reasonable timeframe.
Where Your Data Is Sent
Analytics data is anonymized and handled in accordance with relevant privacy laws.
Contact Us
If you have questions about this policy or how your data is handled, please contact:
VOXO Design Ltd.
Vancouver, BC, Canada
Email: info@voxodesign.com
